You can cancel or reschedule your appointment by going to the "Schedule" tab at the bottom menu. Select your upcoming appointment and click the respective button. Note: Cancellations within 2 hours of the appointment may incur a small fee.

We offer a 7-day return policy for unused, sealed beauty products. If you receive a damaged item, please raise a ticket immediately with a photo attached, and we will process a replacement or full refund.

Standard delivery within Lucknow usually takes 1-2 business days. You can track your active orders by visiting Profile > My Orders and clicking on the "Track Order" button.

You earn points on every salon visit or product purchase. These points can be applied at the checkout page. 10 Points = ₹1. Ensure you have a minimum of 100 points to redeem them.